A bit of self examination HELPS you stay on track and improve the system!

Beyond being a requirement for both ISO 9001/2 and QS-9000, internal quality auditing helps to continually improve your company’s quality management system. Through activities and interactive learning, this course provides participants with the skills needed to successfully conduct internal quality system audits. This course consists of one and one-half days in the classroom for understanding audit and auditor requirements, and for practicing audit planning and preparation. The classroom time includes participant refinement and demonstration of effective communication, questioning and conflict management skills. One-half day consists of an on-site practice audit.

Internal Auditor Participants will be able to:

	Define basic quality system definitions
	Describe the purpose and role of the internal auditor
	Outline quality system requirements for internal auditing
	Demonstrate effective communication skills and questioning techniques
	Apply conflict management skills
	Plan for an internal quality system audit
	Prepare for an internal quality system audit
	Perform an internal audit
	Report the results of the class practice audit

Class time is 16 hours with additional coaching available.